It is the responsibility of the player to ensure that they understand and comply fully in respect to any national and international laws, regulations or directives etc. applicable to the player for online gaming.
It is the player's responsibility to keep their user name and passwords secure at all times, ensuring the prevention of any unauthorized use of the same and therefore accepts liability for any damages which may be caused by the misuse of the player account. All wagers placed including pre-buy are final. In case of any dispute, the Management decision will be final.
2. Responsible Gaming
Responsible Gaming is a measure to ensure a fair and safe gaming experience that protects players from the adverse consequences of gaming. The Responsible Gaming policy is available on the site for players to familiarize themselves with.
3. Customer Support
All customer queries by support ticket will be answered within two working days. We allow customers three ways to contact Support. Players may open a Support Ticket (preferred method), contact Live Help, or send in an email request. We recommend that the account holder prints out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them at an easily accessible place.